Wednesday, May 9, 2007

Lifestyle Plus

Having read the comments from Kenny Sia about Lifestyle Card Membership, I have to agree with him that many of the benefits given by the club is indeed useless. And to top things off, I was surprised to learn that as a so called "previledged" member, the hotel room rates (even after 50% discount) is still more expensive than the hotel's internet rate or promotion packages.

So what is the point of using the card? This was the exact question I post to the sales rep in the Lifestyle office and to my surprise, they gave me this reply:

Sales Rep: Sir, in actual fact, the main benefit of the card is for dining only. The hotel reservations actually not worth it one. Booking from internet or travel agent much cheaper.

Ken: How come you guys never highlighted this before during your sales call? I am sure many people would feel that they have been cheated. You only tell us this after we have joined.

Sales Rep: Utter Silence

I think SEDC should improve their membership benefits if they want to continue to gain more customer confidence. Otherwise they will be losing more members soon enough.

Cheers!

Ken

Monday, May 7, 2007

Beautiful Sunset in Damai



Come to think of it, Kuching is indeed a good place to live in. Often enough we always hear of the locals (myself included) complaining that life in Kuching is often slow and boring. Well this image that I took in Damai Beach Resort sort of changed my mind a bit. I began to realise that life is only as boring as we allow it to be. We should always remember it is the company we are with that makes life fun no matter where we are. The most important thing is that we make the best of what is in front of us and cherish every good memories and learn from the bad ones.

TAXI! TAXI! BUS? Where is the BUS?

You know... recently there were alot of news about Van Sapu taking away the rice bowl of our taxi/bus services. Well I have a few things to add and I am sure alot of people share the same sentiments. For starters, I do agree that Van Sapu services can be dangerous because they are not govern by any regulations and not covered by any isurance. Yet people wants to use their services because they have no other choices (so to speak). Firstly, the charges asked by our taxi drivers are too high and their continous refusal to use their meters. They need to buck up on their ethics otherwise people will not trust them at all and that includes our tourist.

As for our bus services there have been too many complains that they are never on time or that passengers have to wait for over an hour before they can catch the bus. Furthermore, the bus routes are just not comprehensive enough. This gives people no other choice but to engage the services of Van Sapu which cost less that taxis and they also cover more grounds than buses.

So before the public transport association starts complaining about the Van Sapu, I think it is high time they polished up their act, ethics and services. Win the prople's confidence back and Van Sapu will die a natural death when they loose out on demand.